Privacy policy

Who we are

Starco Insurance is a licensed California insurance agency (License #OD25306) located at 1905 S Western Ave, Suite 19, Los Angeles, CA 90018. This policy explains how we handle personal information collected through this website, by phone and at our office.

Information we collect

Information you give us: your name, phone number, email, ZIP code and address, and details you share to get a quote, such as vehicles, drivers, property, business information and current insurance. The same applies to messages you send through our contact form or website chat.

Information collected automatically: when you visit the site, we and our service providers may collect device and browser information, pages visited and how you arrived, using cookies and similar tools. We use Google Analytics, Microsoft Clarity and the Meta Pixel to understand how the site is used and to measure our advertising.

We never ask for Social Security numbers, driver's license numbers or payment card numbers through this website.

How we use your information

To contact you, prepare quotes, and help you buy, change or use insurance and our other services.

To share with insurance companies we work with when you ask us for a quote or a policy, since they need your information to offer and issue coverage.

To operate, secure and improve our website and services, and to comply with the law and insurance regulations.

Contacting you

When you check the consent box on our forms or agree in the chat, you allow us to contact you about your request by phone, text message or email. Message and data rates may apply. Consent is not a condition of purchase, and you can ask us to stop at any time by replying STOP to a text or telling us by phone or email.

Selling and sharing

We do not sell your personal information. Advertising tools such as the Meta Pixel may be considered sharing for cross-context behavioral advertising under California law. You can opt out by contacting us, by adjusting your browser's cookie settings, or by using a Global Privacy Control signal, which we honor.

Your California privacy rights

If you live in California, you have the right to know what personal information we collect and how we use it, to request a copy, to ask us to correct or delete it, and to opt out of sharing. We will not discriminate against you for using these rights.

Insurance information may also be protected by the California Insurance Information and Privacy Protection Act. Insurance companies may provide their own privacy notices when you apply for a policy.

To make a request, call (888) 400-4004 or email info@starcoinsurance.com. We may need to verify your identity before responding.

How long we keep information and how we protect it

We keep personal information only as long as needed for the purposes above and to meet legal and insurance record keeping requirements. We use reasonable administrative, technical and physical safeguards to protect it.

Children

This website is not directed to children under 16, and we do not knowingly collect their personal information online.

Changes and contact

We may update this policy from time to time. The date below shows when it last changed. Questions? Call (888) 400-4004 or email info@starcoinsurance.com.